Tech Customer & Service
Provider Disputes
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Specialist expertise
We have experience navigating complex technology disputes, acting for both customers and service providers / suppliers when they face challenges. We combine our legal expertise with our market leading understanding of both established and cutting-edge technologies, using all forms of dispute resolution procedures including mediation, arbitration, litigation and expert determination.
We have dealt with disputes involving all manner of software including cloud computing platforms, data management, SaaS platforms, filesharing services and blockchain and smart contracts.
We can provide assistance with:
- IT project disputes – we offer pragmatic advice when a party finds itself in a distressed project in order to try to avoid the disruption and costs of litigation. If a project has failed, we can advise on litigation strategy, including claims for wrongful termination of project contracts and counterclaims where there have been issues of delay /timelines, scope of work and performance.
- Licensing issues – we can advise both licensors and licensees in relation to disputes involving the suspension or termination of rights to use software, allegations of misuse or unauthorised access by third parties, and issues involving non-payment of fees.
- Contractual disputes – we act in all manner of general software contract disputes involving issues of ownership of code, software performance issues, and payment and billing disputes.
- Sanctions and export control issues
An experienced approach
Our specialist team can provide the right support at a critical time when a dispute may be threatening the day-to-day operations of a business. We can work to de-escalate situations through mediation or right to enforce rights through to trial.
Sound like something you may need?
If you’d like to speak with some of the leading specialists in complex technology disputes, contact our team today.
Legal directories
The top legal directories are full of praise for CYK and our team.